Critical Security Update from Microsoft
Microsoft released an important security update this morning to address a critical vulnerability in the Internet Explorer browser. This vulnerability could allow an attacker to gain control of your...
View ArticleIT News – We have a Service Catalog!
The Office of Information Technology (OIT) is excited to announce the release of our new Service Catalog! We’ve spent about a year working on this project and we are very proud of it. What’s a Service...
View ArticleRepair IT: What is it?
What is Repair IT? The Repair IT program began in 2014. If you are an SJU student, the TSC will support any computer you come to campus with, and fix any problem. In the past, we were only able …...
View ArticleTechnology Updates to Classroom – Fall 2015
Below is a complete list of summer renovations that took place on campus and technology upgrades: BE 101 & BE 329: revamped from lab to classroom PO 322 now has installed equipment: projector,...
View ArticleIT Outage: Email Services Restored
Today, for approximately 1 1/2 hours, internal university email was delayed. One of our email servers experience technical issues. We worked as quickly as possible to get this service running properly,...
View ArticleAll Systems are Up and Running
No Active Alerts The post All Systems are Up and Running appeared first on Office of Information Technology.
View ArticleProject Management Essentials for the Unofficial Project Manager
On Tuesday, October 13th, Jill Cleary, Director of the Project Management Office will offer Franklin Covey’s Project Management Essentials for the Unofficial Project Manager in the IT Meeting Room...
View ArticleIT News: New Ticketing System
Welcome back to Hawk Hill! We hope your summer was a relaxing one. The Office of Information Technology (OIT) is excited to announce the release of our new IT service management (ITSM) tool which...
View ArticleDiscontinuation of Email Requests – Coming Soon
On August 24th, the Office of Information Technology (OIT) released our new Information Technology Service Management (ITSM) tool. This tool provides members of the SJU community with a new way of...
View ArticleSpam Email: 10/19
If you’ve gotten the following email, it was not sent by us and should be deleted: You have a message regarding a Trojan virus detected on our university DataBase, kindly follow the link to read....
View ArticleSPAM Email: 11/7/15
Dear Colleagues, we wanted to make you aware of a spam email that was sent to the university today. The text follows: An email from SJU OIT will contain a formal header, subject line, and TSC...
View ArticleBanner Downtime over Christmas Break
Banner INB and SSB will be unavailable the following times over Christmas Break for system upgrades: • Friday, December 25th from 8am until 10am • Sunday, January 3rd from 7am until 12pm INB is short...
View ArticleLogin Page Redesign
Over Christmas Break on December 27th, we will be updating the login page of applications that use our single sign-on authentication method called Central Authentication Service (CAS). CAS unifies the...
View Article1 Day until Data Privacy Day
Privacy Tips Be #PrivacyAware. Share With Care What you post can last a lifetime: Before posting online think about how it might be perceived now and in the future and who might see it. Own your...
View ArticleRespecting Privacy, Safeguarding Data and Enabling Trust is the theme for...
Check Your Privacy Settings Want to view or change your privacy/security settings, but don’t know where to find them? Use these direct links to update your privacy settings on popular devices and...
View ArticleBlackboard Learn Issues
Today at 1:54PM, for about 15 minutes, Blackboard Learn was inaccessible. This issue has since been resolved. We apologize for any inconvenience! If you have questions or concerns, please call the...
View ArticleTwo Network Outages Planned for March
On Monday, March 7th, from 3:00am – 9:00am, OIT will be performing network maintenance. During this time, the following locations will experience intermittent loss of network connectivity: Ziff...
View ArticleIT Outage: Voicemail Server – March 8th
On Tuesday, March 8th, from 7:00am – 8:30am, the SJU Voice Messaging system will be updated. During the outage, voicemail services will be unavailable including receiving or accessing messages, and...
View ArticleIT Outage: Lab Print Stations 3/7
On Monday, March 7th, from 11:00am – 5:00pm, lab print stations will be unavailable. During that time, we will be performing an upgrade to the server that manages them. if you have any questions,...
View ArticleMaintenance: Banner Self Service – Admin Services
On Sunday, March 6th, from 5:00am – 9:00am, users attempting to access the Administrative Services of The Nest (Banner Self-Service) will need to go directly to: https://ssb.sju.edu/ During that time,...
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